Frequently Asked Questions

Have a question or need help? We’re here for you. Your answer might already be available in our FAQ, the quickest place to find information about orders, shipping, returns, and more.

What is your return policy?

You can return items within 30 days from the delivery date. To initiate a return, please contact us at info@cosmicmaison.com. Items must be unused and returned in their original packaging with all original tags attached. Returns requested after the 30-day period will not be accepted.

Do you offer free shipping?

Yes, we provide free shipping on all orders to Australia. For more information, check our Shipping Policy.

Which payment methods are accepted?

For more details, please visit our Payment Options page.

How can I contact you?

If you have any questions, please don't hesitate to contact us.
You can reach us at info@cosmicmaison.com, +31626016159, or via our contact form.

How long do I have to return items?

You can return items within 30 days of the delivery date. For more details check our Return and Refund Policy.

Still need assistance after checking our FAQ? Get in touch with us directly at info@cosmicmaison.com, or use the available contact options to reach our support team.