Terms of Service
These Terms of Service govern your use of the Cosmic Maison website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.
Cosmic Maison operates in Australia and is owned and operated by W enterprises, a company registered in the Netherlands under Registration Number 97925934 and VAT Number NL005297675B87, with its registered address at Brugstraat 78, 6591 BE Gennep, Netherlands.
1. Online Store Terms
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws and regulations.
2. Product Information and Availability
We aim to ensure that all product descriptions, images, and pricing information are accurate and up to date. However, we do not guarantee that all information is free from errors. In the event of an error, we reserve the right to correct it and update your order accordingly.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without prior notice.
3. Pricing and Payments
All prices displayed on our website are shown in Australian Dollars (AUD) unless otherwise stated.
We do not charge additional shipping fees. The total amount payable will be clearly displayed at checkout before you confirm your purchase.
Payments are securely processed through Shopify and authorized third-party payment providers. We do not store full payment card details. For further information, please refer to the Shopify Terms of Service.
4. Order Acceptance
After placing an order, you will receive an order confirmation email. This confirmation does not constitute final acceptance of the order. We reserve the right to refuse or cancel an order if:
- Payment cannot be authorized
- Fraudulent or suspicious activity is detected
- There is an error in pricing or product information
- The product is unavailable
If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.
5. Shipping and Delivery
We ship to customers within Australia. Estimated delivery timeframes are provided for guidance only and are not guaranteed.
Additional information regarding shipping, delivery timeframes, cancellations, and delivery issues can be found in our Shipping Policy.
6. Returns and Refunds
We offer a 30-day return period starting from the date of delivery.
Refunds are processed within 7 days after approval and are issued to the original payment method.
Full details regarding eligibility, return conditions, and procedures are outlined in our Return and Refund Policy.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, and design elements, is the property of Cosmic Maison or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any part of this website without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Cosmic Maison shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits any consumer rights that cannot be excluded under Australian Consumer Law.
9. Indemnification
You agree to indemnify and hold harmless Cosmic Maison, W enterprises, and their affiliates, directors, employees, and service providers from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
11. Governing Law
These Terms of Service are governed by and construed in accordance with applicable laws. Nothing in these Terms affects mandatory consumer protections available under Australian Consumer Law.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect upon publication on this page.